Legal
Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to a plan, or contact support. This includes: name and email address, billing information (processed securely via Stripe), content you create or upload using our services, and communications you send us. We also collect usage data automatically, including log data, device information, and how you interact with our products.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send technical notices, updates, security alerts, and support messages; respond to your comments, questions, and requests; monitor and analyze trends, usage, and activities in connection with our services; and detect, investigate, and prevent fraudulent transactions and other illegal activities.
3. AI Model Training
We do not use your private generated content to train our AI models without your explicit consent. Aggregated, anonymized usage patterns (such as prompt structure statistics) may be used to improve model performance. You may opt out of any data usage for model improvement at any time in your account settings.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share your information with third-party vendors and service providers that perform services on our behalf (such as payment processing, data analysis, and customer service). We may also disclose your information if required by law or to protect the rights, property, or safety of FastProducts, our users, or others.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may delete your account at any time. Upon deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance reasons. Generated content stored in your account is deleted immediately upon account deletion.
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our services may not function properly. We use session cookies for operation of our service and preference cookies to remember your preferences.
7. Security
The security of your data is important to us. We use commercially reasonable measures to protect your personal information, including encryption of data in transit (TLS) and at rest, regular security audits, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including: the right to access personal information we hold about you; the right to request correction of inaccurate data; the right to request deletion of your data; the right to object to processing; and the right to data portability. To exercise any of these rights, please contact us at [email protected].
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us immediately and we will take steps to delete such information.
10. International Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place for such transfers in accordance with applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].